103 Pennsylvania Avenue
Matamoras, PA 18336
CEO, CTO with outstanding customer service, communication and business skills working in business-to-business sales for 40+ years. Looking to help your company to achieve and exceed its goals on a consulting basis.
Client and vendor relations
Excellent communication abilities
Multi-tasking and negotiation
Describing issues and solutions to non-IT users
January 1986 to Current
Tri-State Computer Center Ltd Matamoras, PA, Usa
Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Developed and implemented tailored service plans to the needs of particular clients.
Conducted market research to learn of current trends and to perform sales activities accordingly.
Followed up with customers ensuring their satisfaction with their purchases.
Brought out of date system protocols into compliance with industry standards and applicable regulatory guidelines.
Repaired all types of computers, cell phones and networks
Ran risk analysis of networks and websites for many companies and government agencies.
March 2006 to March 2012
Domainers Magazine Matamoras, PA
Aided team members in submitting works to be published to various journals and publications.
Collaborated with writers, editors, proofreaders and publishers on new material.
Coordinated with clients and other team members to ensure the quality of a finished product before sending it to the publisher.
Developed original written content for clients who commissioned special projects.
Filtered through creative possibilities with other team members.
Met with clients and drew up writing contracts to ensure that their requirements would be met as discussed.
May 1996 to July 2013
Mercury Link Matamoras, PA
Built ISP from the ground up, Including but not limited to, Mail Server, News Server, Web Server, RAS server, RADIUS Server
Utilized Linux for 100% Free and secure software
Conducted interviews for adding new team members.
Created documents detailing system performance and new implementations.
Diagnosed technical problems, reported issues, and suggested solutions.
Isolated faults for repairs.
Collected data for the analysis and optimization of system and network performance.
Determined computer and network system needs of organizations to ensure they were properly set up.
Identified and analyzed project risks helping minimize them and guided projects to successful completion.
Installed network software and hardware, checking to see if repairs or upgrades were needed.